Return and Refund Policy – Kusum Sewa Foundation

Thank you for supporting Kusum Sewa Foundation.

We value your trust and strive to maintain transparency in all transactions. Please read our Return and Refund Policy carefully.

Definitions

For the purposes of this Policy:

Foundation refers to Kusum Sewa Foundation (“We”, “Us”, “Our”).

Donations refer to voluntary contributions made to support our causes.

Goods refer to any physical items (if applicable) offered through our website.

Orders mean a request placed by you to purchase Goods from us.

Service refers to our website and related activities.

Website refers to https://kusumsewafoundation.org

You refers to the individual accessing or using the Service.

Donations Policy

All donations made to Kusum Sewa Foundation are voluntary and generally non-refundable.

However, if you believe that a donation has been made in error, you may contact us within 7 days of the transaction. Such requests will be reviewed on a case-by-case basis.

If approved, the refund will be processed using the original payment method within a reasonable time.

Order Cancellation (For Goods, if applicable)

If you have purchased any physical goods from us, you may request cancellation within 7 days of receiving the product.

To initiate a cancellation request, please contact us through email.

Conditions for Returns

To be eligible for a return:

• The product must be purchased within the last 7 days
• The product must be unused and in its original packaging

The following items are not eligible for return:

• Customized or personalized items
• Perishable goods
• Items not suitable for return due to hygiene reasons
• Items damaged after delivery or mixed with other products

We reserve the right to refuse returns that do not meet the above conditions.

Refund Process

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed within 7–14 working days using the original payment method.

Returning Goods

You will be responsible for the cost and risk of returning the goods.

Return Address:
Kusum Sewa Foundation
India trade centre, sector Alpha-2 block-1 Greater noida uttar pradesh 201308, India

We recommend using a trackable shipping service. We are not responsible for items lost or damaged during return transit.

Gifts

If the product was marked as a gift, you may receive a replacement or credit based on the situation and eligibility.

Contact Us

If you have any questions about this Return and Refund Policy, please contact us:

Email: Kusumsewafoundation1965@gmail.com
Phone: 8796026404